What is a personal injury claim?

A personal injury claim is a legal claim for compensation if you or a loved one has suffered injuries from an accident that was not your fault and was caused by someone else’s negligence.

Compensation is a legal right intended to put the injured person back in the position they were in before the accident occurred.

Compensation is recovered from the party responsible for your accident. The amount of compensation you may receive will depend on how serious your injuries are, the pain and suffering caused, and the impact the injuries will have on your life.

The most common types of personal injury claims are for accidents at work, accidents on the road, or public liability claims for accidents in public places.

Our specialist no win no fee solicitors have over two decades of experience successfully claiming on behalf of people who have been injured through no fault of their own.

When can I make a personal injury claim?

You may be eligible to make a personal injury claim if you have been involved in an accident that was not your fault and was caused by someone else’s negligence.

In some cases, you may be able to claim for personal injury if you were partly responsible for the accident that caused your injuries.

You have up to three years from the date of the accident to start your claim.

How much compensation can I receive for a personal injury claim?

The amount of compensation you may be able to claim for personal injury will depend on the part of your body you have injured, the severity of your injuries and the effect they have had on your life.

How is compensation calculated for a personal injury claim?

Compensation amounts for personal injuries are calculated by combining the compensation you may be legally entitled to for both general and special damages.

General damages amounts relate to the severity of your injuries, while special damages relate to the effects the injuries may have on your life.

The Judicial College Guidelines from the Ministry of Justice provide guidance on the amount of compensation you can claim for general damages. These amounts relate to the part of the body injured, how severe the injury is, and if any ongoing symptoms may develop.

Claiming compensation for special damages for personal injury claims

In addition to the amount you can claim for general damages, you can claim for expenses you may have incurred or will incur in the future, known as special damages.

The amount of special damages you may be able to claim is particularly important for those who have suffered severe injuries, as they may need extended medical assistance, specialist equipment and adaptations made to their home.

Claims for special damages could include, but may not be limited to:

  • Any loss of income or pension
  • Any costs associated with your rehabilitation or ongoing medical treatment
  • Any costs related to adaptations you may need to make to your home
  • Any costs for the care you may have or will need to receive, even if a family member or friend provides this
  • Any out-of-pocket expenses you or anyone who has cared for you may have incurred

At Iyla Legal Services, we understand that no amount of compensation can truly undo the physical, emotional, and financial impact of a personal injury. That is why we connect you with experienced and reputable personal injury solicitors who approach every case with care, sensitivity, and attention to detail.

Through our trusted network of specialist lawyers, we ensure you are introduced to a solicitor who will properly assess the severity of your injuries, the impact on your day-to-day life, any loss of earnings, and long-term lifestyle changes. Their focus is on securing the level of compensation that accurately reflects the full extent of your suffering and losses.

What Is the Personal Injury Claims Process?

Making a personal injury claim can feel overwhelming. However, with the right legal support, the process becomes clear and manageable. At Iyla Legal Services, we connect you with experienced personal injury solicitors who will guide you through every stage of your claim and ensure you fully understand your legal rights from start to finish.

While every case is unique, most personal injury claims follow five key stages:

1. Assessment of Liability

Based on the information you provide, the solicitor we connect you with will assess whether you have a valid legal claim and identify who is legally responsible for your injuries.

In most cases, claims are pursued against an insurance provider rather than directly against the individual or organisation involved in the accident.

2. Gathering Evidence to Support Your Claim

Your solicitor will compile strong supporting evidence to build your case, which may include:

  • Accident or incident reports
  • Witness statements
  • Photographs or video footage
  • Medical records and independent medical reports
  • Expert opinions where required

You may be referred to an independent medical expert to assess your injuries and prepare a detailed report. Where appropriate, future treatment costs such as physiotherapy or rehabilitation can also be included in your claim.

3. Claim Submission

Once sufficient evidence has been gathered, your solicitor will formally notify the responsible party (the Defendant) or their insurer that a claim is being made.

Personal injury claims are initially handled under pre-action protocols, which establish clear timelines for exchanging information and responses. If liability is unreasonably denied or the Defendant fails to respond, court proceedings may be issued.

4. Negotiation

If liability is admitted, your solicitor will negotiate with the Defendant or their insurer to secure fair compensation. This may include compensation for:

  • Pain and suffering
  • Financial losses
  • Loss of earnings
  • Future care or rehabilitation needs

If liability is denied, the Defendant must provide evidence to support their position. Your solicitor will review this and advise you on the strength of your case and any settlement offers.

A document known as a Schedule of Special Damages will be prepared, detailing all financial losses connected to your injury.

5. Settlement and Compensation Payment

Compensation offers can be made at any stage of the claim. Your solicitor will advise whether an offer is fair and reasonable based on the evidence.

If a settlement is agreed, your compensation will be paid. If an agreement cannot be reached, the case may proceed to court for a final determination.


Personal & Serious Injury FAQs

Essential information to help you understand personal and serious injury claims.


Speak to a Personal Injury Solicitor Today

If you have been injured due to someone else’s negligence, our experienced personal injury solicitors are here to provide clear, confidential, and expert legal advice.

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Call us on 07983 346595 - Usama

Our phone lines are open, and we are ready to let you know if you’re eligible to make a claim.

Call: 07983346595

Call us on 07598 982118 - Anisha

Our phone lines are open, and we are ready to let you know if you’re eligible to make a claim.

Call: 07598982118

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